Handling/Shipping &
Refund/Return Policies

At LUXE Beauty and Brows LLC we take great pride in the products we have curated for you and hope that you will be completely satisfied - and tell all your friends!

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Shipping is to the contiguous United States only. A handling and shipping fee of $10 will be added for all orders. Note that some items may incur a separate fee due to weight. Any additional shipping costs for said items are noted in the item details. Orders will be processed within 24-48 hours of receipt and should arrive in 5-7 business days.

 

However, if for any reason you are unsatisfied, you may return unopened and unused beauty items - within 14 days - at your expense. For your safety and ours, items will arrive sealed and/or shrink wrapped and must be returned this way. LUXE will deduct a $10.00 restocking fee from your refund.

 

The reason we will seal items prior to shipping is because once opened, personal care items (such as soaps, brushes, creams, lotions, oil, perfumes, makeup etc.) are no longer considered hygienically safe. This is a standard throughout the luxury cosmetics industry.  Unfortunately, some cosmetic companies take back used and opened items and then reuse them in future product production. LUXE does not support that policy or practice.

 

Jewelry, clothing, and accessories, unused and unworn, may be returned at the expense of the customer. A $10.00 restocking fee will be deducted from your refund.

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Questions? Please get in touch with us about your concerns by using the Get in Touch Form.